Frequently Asked Questions
I Need a Quote. How Do I Contact?
To obtain a quote for services we provide, please give us a call at (707) 889-9748 and or email us at info@SonomaLegalServices.com
What Is a Routine Service?
A Routine Service is our least expensive option in getting your case resolved. We make up to 4 attempts for Service of Process, which are spread out every 72 hours. The typical turn around time is 12-15 days if we reach max attempts. For any other service, your case is also first attempted within 72 hours from the time it is received. Coastal, hillside and nationwide jobs receive a max of 3 attempts.
What Is a Rush Service?
A Rush Service is attempted within 24 hours from the time we receive your service request. For Service of Process this also provides 4 attempts to be completed daily and is closed out within 5 days, should we reach max attempts of 4. Coastal, hillside and nationwide jobs receive a max of 3 attempts.
What Is a Same Day Service?
Same Day Service is performed when time is of the essence in a legal matter. We begin service attempts the same day you submit your case for service. Should we reach max attempts of 4, your case is closed within 4 days. Coastal and hillside jobs receive a max of 3 attempts. No Same Day service is offered on nationwide jobs.
How Will I Be Kept Informed about My Case?
Sonoma Legal, LLC is pleased to use Serve Manager as our database provider. With their extensive website we are able to provide service updates, invoices, notes and more. All of this would be done via email, giving you peace of mind.
Does Sonoma Legal, LLC Allow Payments?
Unfortunately, we do not offer payments on our services, however we are more than willing to work with you. Let a representative know if you can not make a full payment.
What Are The Payment Methods We Accept?
Once your case is uploaded into our database you will receive an invoice via email, giving you the convenience of paying online. Should you wish to pay by check, that can be mailed to 3558 Round Barn Blvd #200, Santa Rosa, CA 95403.
Is Pre Payment Required?
Pre payment is not required by Sonoma Legal, LLC however is encouraged as Proofs of Service/Non-Service reports are not sent until payment is received. We will send you an invoice once your case is dispatched out and should it be unpaid once your case has been closed, we will then resend you a copy letting you know we are awaiting payment.
What Diligence Does Sonoma Legal, LLC Provide?
Sonoma Legal, LLC takes our diligence very seriously. When we receive your case for service we will ask you for any and all information you have on an individual. This will give us the ability of calling, emailing and more. When it comes to service attempts we meet all of California’s requirement’s including a morning, afternoon and evening attempt on different days and times.
Is There a Deadline For Submitting Cases?
For any Same Day service your case must be submitted no later than 5pm for Service of Process and 1PM for Court Filings.
For cases to be considered on a Rush and have attempts begin the following day, your case must be submitted no later than 11:59pm on the day prior.
Excellent Track Record
Finding someone to help you with all of your legal service needs in Santa Rosa and around Sonoma County can be difficult. Luckily, our team at Sonoma Legal, LLC are on hand to help you with all of your legal service needs. Our team specializes in providing effective and reliable services, without compromise, and with years of experience in the industry we are able to offer you with the standard of service that you need.
Transparent Fees
Wile some company's are in the business solely for the financial gains that come with the job, here at Sonoma Legal, LLC, we pride ourselves on taking a more personal approach. Client Satisfaction is our number one goal and motivation. We strive to achieve long term relationships for all of our clients.
Unparalleled Customer Service
Every client that comes to us in need of our help is treated with the same level of care and professionalism that we would expect ourselves. It is this compassion and enthusiasm for the job that allows us to offer a superior standard of Sonoma County services for our clients in and around the local area.